Organizational Characteristics, Computer Literacy and Attitudes of CEOs' toward the Use of Information Technology: A Study of Bruneian Small & Medium Business Enterprises

The overwhelming dependency on the organizational use of Information Technology (IT) during the last two decades of twentieth centaury has dramatically changed the way of working for the most of the business organizations. IT not only holds benefits for organizations and for their chief executives officers’ (CEOs) but has also caused difficulties for CEOs to optimize the computing resources. In order to get a deeper insight into the subject a survey of seventy-four small and medium business organizations were conducted to investigate the degree of IT usage in Brunei Darussalam. The study attempts to assess the depth and breadth of IT usage in business. Moreover, parameters such as organizational (size, sale or profitability and type of business) and chief executives (computer literacy and computer attitudes) are studied. The study highlights characteristics: Sales, type of business, and computer attitudes of the chief executives significantly contribute toward the use of IT. None of the other organizational and CEOs variables were found to be significant. The results are discussed, and some suggestions are offered for further studies.